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Items of invoice include services from previous invoice of a current case..

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Hi colleagues,

 

I have one problem, I've never faced with that one before.  I have a case and one invoice for the case, for example later I want to add 2 new services and create a new one invoice for these two services - in this case a system creates invoice with these two new services and with all services from previous invoice for the same case with cost 0.

 

Could you please tell me what might be a reason for this? Has anybody faced with this one?

 

Thank you very much for your time.

 

Kind regards,

Alexander.


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